Ship Shape Cleaners and Village Green Cleaners

Privacy Policy

Last Updated: January 16, 2026

At Ship Shape Cleaners and Village Green Cleaners (collectively "Ship Shape Cleaners," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Use our contact form or request pickup and delivery services
  • Visit our store locations and provide information for service
  • Subscribe to our newsletter or promotional offers
  • Interact with us on social media
  • Apply for employment

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Billing and payment information
  • Service preferences and special instructions
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our dry cleaning services
  • Process and fulfill your service requests and orders
  • Communicate with you about your orders, appointments, and service updates
  • Send you promotional materials, special offers, and coupons (with your consent)
  • Respond to your inquiries and provide customer support
  • Improve our website and user experience
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Analyze usage trends and preferences

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, and marketing assistance. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and databases with restricted access
  • Regular security assessments and updates
  • Employee training on data protection and privacy

Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Deliver relevant advertising and marketing content

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To submit a request, please contact us using the information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Ship Shape Cleaners

Mailing Address:

270 Federal Rd Suite 14

Brookfield, CT 06804

This privacy policy is effective as of January 16, 2026 and applies to Ship Shape Cleaners and Village Green Cleaners locations in Brookfield, Danbury, and New Milford, Connecticut.